Careers at Promise
Promise is always looking for brilliant and inquisitive people to extend the offer we make to our clients. If you have a new dimension to add, please let us know. We will be especially interested in your application if you speak another language, or if you have experience working around the world.
Senior Consultant
Full time position (www.promisecommunities.com)
We're a leading innovation and brand strategy consultancy. But we're not like everyone else. We have a different process. A process we call co-creation. We specialise in bringing together consumers, staff and stakeholders to solve brand, insight and innovation challenges in a truly novel way.
Why do we do it? Two reasons. Firstly, we've found that co-creation leads to the design of better products, communications and strategies. And secondly, co-creation is the most powerful way we've found to ensure our innovations get implemented.
We've got a whole array of tools for making co-creation happen. The fastest growing one is our Consumer Advisory Boards: on-going closed online communities of consumers set up as strategic tools to help manage our client's brand. Once up and running, we become planning partners to our clients: helping them launch new products, develop new communication ideas, understand how to change behaviour and help make the dozens of daily decisions marketers have to make.
Online communities and co-creation are changing the way companies solve problems for good. Promise is a new breed of agency that has been there from the start, shaping and accelerating the adoption of co-creation. We believe that the way brands are managed is going to be completely revolutionised over the next 5-10 years, and this approach sits right at the centre of it all.
We are a young business (50 of us) that has achieved extraordinary success and developed an enviable reputation for our cutting edge work. Based out of Soho, we act as the strategic planning partners to a range of global clients including Sony Music, Danone, PepsiCo, O2, Orange, Nestle, Samsung and Virgin Media. Some of our achievements over the last 12 months include co-creating and launching two products for Danone, repositioning the Red Stripe brand, launching dozens of new albums for Sony Music, developing Virgin Media's marketing strategy and launching a new communication's platform for Tropicana.
About the position
Promise Communities is seeking a high flying Senior Consultant to help us deliver on and grow a number of our largest, strategic accounts. You will be the lead on 3-4 accounts, with a small team reporting directly into you. You will be responsible for providing high level insight, innovation and brand strategy advice to your clients on a weekly basis. You will get to help them develop new products as well as establish the marketing direction for their brand. You will also be responsible for managing the client relationship.
This is a demanding role for a passionate, entrepreneurial and far-sighted individual. You will be working in a leadership position, ultimately managing several top quality consultants.
The potential for career development at Promise Communities is limitless. We are a true meritocracy. If you demonstrate high performance and creativity in your role, all options are available for discussion.
Responsibilities
On a day-to-day basis, you will be expected to:
- Work with your consultancy team to solve insight, innovation and brand strategy challenges
- Create and deliver engaging, commercially relevant deliverables, presentations and workshops that convince senior stakeholders to not just listen, but act upon, your consultancy advice
- Be able to ask great questions which help your clients define their business problems and then design creative solutions to meet these needs
- Build great relationships with your clients and position Promise as an on-going strategic partner
- Grow key accounts by securing new projects from your existing clients
- Help our Fame agenda, by talking at conferences, writing papers and developing IP
- Support the MD and Consultancy Director in winning new accounts
- Take an active role in helping us develop our technology, innovation techniques, brand processes and insight methodologies
Skills required
- Over 5 years of experience in planning, innovation, brand strategy or equivalent.
- A proven track-record of consulting with global companies including FMCG and technology brands. You will have owned client relationships and be able to clearly demonstrate the impact you have made on growing accounts.
- A good knowledge of one or more of these processes: new product development, comms development, brand strategy development and strategic insight work.
- You'll be quick to understand a client's business challenges and be skilled at developing solutions to meet their needs. You're adept at analysing qualitative and quantitative data to develop insights and clear recommendations. You'll be a confident and clear presenter and be at ease delivering and work-shopping findings with diverse senior audiences
- You should be hungry to learn, have tonnes of energy, be passionate about brands and have a natural enthusiasm for the online world and social media. No day at Promise is ever the same, so you'll be looking for a fast-moving, entrepreneurial environment where your ability to multi-task and get things done will help you excel.
- A hunger to change the status quo: our vision at Promise is to revolutionise the way brands are managed. We're getting there. Will this motivate you?
- A 2:1 or First from a top-tier university.
- While we appreciate that co-creation is quite a new concept, previous experience with online/offline co-creation approaches will be a plus.
Salary
Competitive
Applying
We have recently won several large clients and are looking for someone who can start as soon as possible.
To apply, send your CV to careers@promisecorp.com or call 0207 290 0290
Junior Consultant
Full time position (www.promisecommunities.com)
This is an opportunity to join a leading consumer-centric consultancy, working across branding, innovation and strategy projects. Our difference is co-creation which we define as the practice of product, service and strategy development that is executed by consumers, staff and experts together in collaborative spaces. We believe that the benefits of co-creation have the potential to revolutionise the way organisations and brands problem-solve.
Promise Communities has developed an innovative and bespoke technology platform to facilitate co-creation processes online: through our communities offering we help companies solve a broad range of brand, insight and innovation challenges and enable them to bring their staff closer to their customers. It is a fresh and exciting approach to market research and new product development which we believe will become an integral part of every company's tool kit in the near future.
We are based in the heart of Soho, London and have a presence in the U.S. In the last few years we have launched and curated national as well as international communities for clients such as Kraft Foods, Nestle, Virgin Media, Sony Music, the Open University and Intel.
We are looking for a bright, committed and passionate Junior Consultant to join our rapidly expanding team. The culture at Promise Communities is very entrepreneurial, providing ample opportunity for individual development and growth. We are also extremely team-orientated, cultivating a supportive and can-do culture that we are proud of.
Together with the lead Consultant you will be responsible for handling and delivering client projects by conducting analysis, writing presentations and converting community conversations into clear client recommendations. This is not a 'back-room' role: we are looking for someone to support the lead Consultant in building and developing the client relationship from day one. This role is a perfect stepping stone to develop consultancy skills in the world of branding, research and innovation.
Responsibilities
Research
- Moderating your communities on a day to day basis: engage community members, steer discussions and probe consumer comments to drive relevant insight
- Designing research activities for your communities which will generate the right responses to meet the client's brief: ideation sessions, brainstorms, surveys, blogs and live online workshops
- Conducting quantitative and qualitative analysis of the activities to understand the 'what' and the 'why' behind consumer comments
Report writing
- Deriving clear recommendations and implications from your analysis and findings
- Creating professional & convincing client-facing documents in PowerPoint and Word
Client management
- Providing support to lead Consultants and Consultancy Director in nurturing good client relationships
- Developing good personal presentation skills, for co-presenting to client (ideally within first 3 months)
Provide input to the wider team
- Taking an active role in suggesting improvements to our technology platform, our insight and innovation methodology as well as internal processes
Skills required
- Excellent writing and oral communication skills
- Strong PowerPoint, Word and Excel skills required
- Good numerical skills
- A natural knack for the online world & social media: highly empathetic & able to connect with individuals online
- A passion for, and interest in, brands
- You are a real doer and a proper team player
- Fantastic organisational skills: ability to multi-task
- You are quick to understand a client's business challenge and able to contribute accordingly
- Ability to assist in handling client relationships within a couple of months
- You are constantly hungry to learn and grow and have plenty of energy and enthusiasm
- You are committed to the social media, brand, innovation and research sector and are looking to grow with-in it
- Skills in any of the following, while not essential, would be a plus: web analytics, SPSS, HTML
Experience
1-2 year's experience in planning or insight (ideally at a consultancy or other similar agency) is preferred but we will also consider graduate candidates.
Education
A 2:1 or 1st from a top university.
This is an exciting role for anyone looking to enter the consultancy and co-creation space. You will learn how to engage consumers in insight and innovation projects. You will learn how to drive meaningful conversations in online collaboration environments. You will gain a solid grounding in consultancy. You will have substantial responsibilities from day one, providing excellent growth opportunities for the right candidate.
Salary
Competitive
Applying
We have recently won several large clients and are looking for someone who can start as soon as possible.
To apply, send your CV to careers@promisecorp.com or call 0207 290 0290
Temporary position: Promise Interns
Promise internships are typically for 1-3 months and typically involve the following.
Responsibilities
The key roles of the Intern will be:
- Support Consultants/Senior Consultants on client work/projects
- Undertake desk research around a subject
- Taking notes at meetings, workshops, Big Talks:
- Keeping thorough notes of the discussion in the room (this will be typed live into a report so our interns will need to be proficient typists)
- Note any changes of mood or atmosphere in the room that can relate to a topic
- being discussed or an idea being developed
- Help with moderation, activity launches and initial analysis on one of our Online
- Communities
- Aiding with project management
- Aiding with recruitment
- Helping organise logistics for Promise (pre or during events, workshops, Big Talks etc)
- Attend brainstorming sessions (occasional)
- Helping with office management tasks
Skills required
The ideal candidate is:
- Someone who is interested in marketing/ branding/research/online communities
- Someone who has a background in media, business studies, psychology, sociology
- Someone with excellent written English
- Someone who can type at over 50 words per minute
- Someone who is willing to occasionally give up evenings and weekends
Applying
If you are interested in applying to be a Promise intern, please send a CV with a short covering note to Nicole Holloway on careers@promisecorp.com